Inside Sales Representative-Remote (Part-Time, Soft Sales)
About the positionResponsibilities• Provide inbound and outbound customer support using a call flow guide• Ask probing questions• Persuade customers to into additional products and/or services• Use product knowledge, build client relationships, and find new ways to retain customers• Track, document, and retrieve information in databases• Offer additional products and/or services with every interaction• Deliver expert customer experiences…with a smile. Requirements• 1+ year of customer service experience• 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.)• A basic understanding of upselling, persuasion, building relationships, and communication skills• Open availability• A high school diploma or GED• A quiet, distraction-free environment to work from in your home• Proficiency in fast-paced multi-tasking• Eagerness to learn new technologies• Strong computer navigation skills and PC knowledge• A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)• High Speed internet (no wireless/hotspots or satellite) and a smartphone• Must reside in the United States and have a valid U.S.address for residenceBenefits• Starting wage will be between $15 and $18 (pay rate will not be below applicable minimum wage)• Paid training and performance-based incentives• Lucrative employee referral bonus opportunities• Health and wellness programs with trained partners to help promote a healthy you• Mentorship programs that support your rewarding career journey• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more Apply tot his job