IFS ERP Application Support Consultant - Remote / Telecommute

Job Description:• The IFS Application Support Analyst will be responsible for providing end-user support, maintaining system performance, managing incidents, and ensuring compliance with audit and SOX control requirements. • The role involves collaboration with cross-functional teams to resolve complex issues, maintain system documentation, and enhance user experience through training and continuous improvement initiatives. Responsibilities:• ct as a point of contact for end users, providing guidance, resolving inquiries, and ensuring effective use of the IFS system through training and documentation.• Handle user onboarding and offboarding in compliance with audit procedures. • Log, track, and resolve incidents and service requests while proactively addressing recurring issues. • Prepare evidence and summaries for monthly, quarterly, semi-annual, and annual SOX controls in a timely manner. • Support technical environment maintenance, monitor system performance, and manage non-production environment refreshes. • Contribute to and maintain a shared knowledge base, document procedures, and create user guides.• Collaborate with technical teams, internal project teams, and external partners to resolve complex issues. • Deliver user training and develop comprehensive training materials. • Demonstrate technical expertise in IFS functionalities, code base, and troubleshooting across front-end, service layer, and backend databases. • Track and report issues and provide data analysis for problem resolution. Requirement/Must Have:• 7+ years of strong hands-on experience with IFS ERP, preferably with IFS Apps 7.• Proven ability to troubleshoot and resolve technical and functional IFS-related issues. • Excellent communication and interpersonal skills for user and technical team interactions. • Strong analytical and problem-solving skills. • Understanding of ITIL processes, including Incident, Service Request, Change, and Problem Management. • Knowledge of database systems such as Oracle and experience running update scripts. • Strong understanding of how IFS supports business operations in manufacturing environments, including modules like Finance or Supply Chain.Should Have:• Business expertise in manufacturing processes such as Discrete Manufacturing, Engineer-to-Order, Plan-to-Produce, Procure-to-Pay, Shop Floor Reporting, Material and Resource Planning. Skills:• Experience with ITSM tools such as ServiceNow. • Experience using Crystal Reports and Power BI for custom report creation. • Experience with IFS DOP functionality. • Understanding of standard and actual costing and their implications within the system. Apply tot his job