[Hiring] Supervisor Claims @Pets Best Insurance Services LLC

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role DescriptionThe Supervisor, Claims Processing is responsible for leading a team of non-exempts for the Claims Processor group. This role involves:• Providing leadership, coaching, and development to the team. • Owning full supervisory and administrative responsibilities for team members. • Ensuring a positive, friendly culture in the department that is customer-centric and productive.• Driving performance management and ensuring accuracy of claims processes. • Equipping the team to provide a positive customer/client experience. • Ensuring the team understands and follows operating instructions, including compliance requirements. • Meeting or exceeding performance targets via OKR/KPI coaching and leadership. • Cultivating an environment of trust, teamwork, and personal ownership. • Partnering with team members to support their personal development. • Initiating, planning, and executing key business initiatives.• Understanding and relating to business objectives to provide strategic vision and high-quality solutions. • Staying abreast and complying with all claims compliance laws, rules, and regulations. • Assisting with claims processing function duties as needed to maintain daily turnaround time. • Performing other duties as assigned. Qualifications• Bachelor's degree or, in lieu of a Bachelor Degree, a High School Diploma/GED with a minimum of 3 years experience in a veterinary clinic or similar setting.• 3+ years clinical veterinary experience with proficiency in medical terminology. • Minimum of 2 years of proven leadership experience. • Flexible schedule with hours between 6 AM & 9 PM EST and a weekend rotation each quarter. • 1-year relevant experience and/or claims experience within a clinic or hospital. Requirements• Be prepared to share specific examples of how you’ve inspired your team and driven performance using qualitative and quantitative results. Benefits• Comprehensive full medical, dental, and vision insurance.• Basic Life Insurance at no bolthires to the employee. • Company paid short-term and long-term disability. • 12 weeks of 100% paid Parental Leave. • Health Savings Account (HSA). • Flexible Spending Accounts (FSA). • Retirement savings plan. • Personal Paid Time Off. • Paid holidays and company-wide Wellness Day off. • Paid time off to volunteer at nonprofit organizations. • Pet friendly office environment. • Commuter Benefits. • Group Pet Insurance. • On the job training and skills development. • Employee Assistance Program (EAP).Apply tot his job