Experienced Retail Customer Service and Sales Specialist - bolthires Products - Seasonal Opportunity at blithequark

Remote, USA Full-time
About blithequark At blithequark, we're passionate about delivering exceptional customer experiences that leave a lasting impression. As a leading innovator in the tech industry, we're committed to fostering a culture of inclusivity, diversity, and creativity. Our team of dedicated professionals is driven by a shared vision to empower customers to achieve their full potential through our cutting-edge products and services. If you're a customer-centric individual with a passion for technology and a desire to make a meaningful impact, we invite you to join our dynamic team as a Retail Customer Service and Sales Specialist.Job Summary As a Retail Customer Service and Sales Specialist at blithequark, you'll play a vital role in delivering an unparalleled customer experience that sets us apart from the competition. You'll be the first point of contact for customers, guiding them through the discovery process to find the perfect solution that meets their needs. With a strong focus on building relationships and providing exceptional service, you'll work collaboratively with your store team members to create a welcoming and inclusive environment that inspires customers to return again and again.Key Responsibilities * Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner* Conduct product demonstrations, answer questions, and make recommendations to customers to ensure they find the right solution for their needs* Collaborate with store team members to maintain a visually appealing store environment, including visual merchandising and product displays* Stay up-to-date on new products, features, and initiatives, applying your knowledge to provide informed and personalized customer interactions* Participate in training programs to develop your skills and knowledge, ensuring you're equipped to provide the highest level of service* Contribute to a positive and inclusive store culture, respecting and valuing the diversity of our customers and team members* Meet or exceed sales targets, working collaboratively with your team to achieve store performance goals Preferred Qualifications * Agility to learn new products and features, with a genuine interest in technology and a passion for bolthires products* Ability to deliver great customer experiences in any environment, with a strong focus on building relationships and providing exceptional service* Strong communication skills, with the ability to converse comfortably with small groups and individual customers* Willingness to learn and adapt to new situations, with a curiosity to learn and grow* Passion for bolthires and a desire to share that passion with others* Strong people skills, including approachability, active listening, and empathy* Ability to work a variable schedule, with flexibility to adapt to changing business needs Essential Qualifications * High school diploma or equivalent required; some college or technical training preferred* Previous retail or customer service experience, with a strong focus on building relationships and providing exceptional service* Ability to work in a fast-paced environment, with a strong focus on teamwork and collaboration* Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people Skills and Competencies * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members* Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions* Ability to work in a fast-paced environment, with a strong focus on adaptability and flexibility* Strong product knowledge, with a genuine interest in technology and a passion for bolthires products* Ability to work collaboratively as part of a team, with a strong focus on building relationships and providing exceptional serviceCareer Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our team members grow and develop their skills and knowledge.As a Retail Customer Service and Sales Specialist, you'll have access to a range of training programs and resources, including:* Comprehensive product training, ensuring you're equipped to provide informed and personalized customer interactions* Ongoing coaching and feedback, helping you to develop your skills and knowledge* Opportunities for career advancement, with a focus on promoting from within* Access to a range of benefits and perks, including comprehensive medical and dental coverage, retirement benefits, and a range of discounted products and services Work Environment and Company Culture As a Retail Customer Service and Sales Specialist at blithequark, you'll work in a fast-paced and dynamic environment, with a strong focus on teamwork and collaboration.Our stores are designed to be welcoming and inclusive, with a focus on creating a positive and engaging customer experience. We're committed to fostering a culture of inclusivity, diversity, and creativity, with a strong focus on building relationships and providing exceptional service. Compensation, Perks, and Benefits As a Retail Customer Service and Sales Specialist at blithequark, you'll be eligible for a range of benefits and perks, including:* Comprehensive medical and dental coverage* Retirement benefits* A range of discounted products and services* Opportunities for career advancement and professional growth* Access to a range of training programs and resources* A dynamic and inclusive work environment, with a strong focus on teamwork and collaboration If you're a customer-centric individual with a passion for technology and a desire to make a meaningful impact, we invite you to apply for the Retail Customer Service and Sales Specialist role at blithequark.Please apply including your resume and a cover letter, to. We look forward to hearing from you!
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