Experienced Customer Service Representative – Airline Operations and Passenger Support

Are you passionate about delivering exceptional customer experiences and working in a fast-paced, dynamic environment? Do you have a strong desire to join a leading airline company that values diversity, inclusion, and employee growth? Look no further than blithequark, where we're seeking an experienced Customer Service Representative to in Seattle, WA. About blithequark blithequark is a world-renowned airline company that operates a vast network of flights across the globe. With a rich history of innovation and customer-centricity, we're committed to providing exceptional travel experiences for our passengers. Our team of dedicated professionals is passionate about delivering outstanding service, ensuring seamless travel experiences, and fostering a culture of inclusivity and diversity. Why You'll Love This Job As a Customer Service Representative at blithequark, you'll have the opportunity to work in a dynamic environment where no two days are the same. You'll interact with customers in a courteous, efficient, friendly, and professional manner, promoting and selling air travel to the traveling public or freight forwarders. Your responsibilities will include: * Providing assistance with passenger check-in and cargo acceptance * Interpreting government rules and requirements for domestic and international travel or cargo shipments * Meeting and dispatching aircraft within established times * Providing assistance to distressed passengers and customers * Protecting company property and revenue * Providing for safe travel * Possessing the physical ability and dexterity to use motor skills to perform various job-related tasks * Using organizational skills to perform multiple tasks within a limited time period * Being self-motivated and requiring minimal supervision * Responding and assisting during security and emergency situations * Following internal/external policies and procedures * May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers * May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions * Depending on airport location, this position may work in various weather conditions What You'll Need for Success To be successful in this role, you'll need to possess the following qualifications: *Minimum Qualifications + High school diploma or GED or international equivalent + Bilingual language skills required in some locations + Applicable valid driver's license as required by local authorities + Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable + Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable + Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting to satisfy company and security requirements + Must be authorized to work in the U.S. *Preferred Qualifications + Working knowledge of Sabre or any other Passenger Service System + Previous face-to-face customer service experience + Working in a fast-paced environment What You'll Get As a valued member of our team, you'll enjoy a range of benefits and perks, including: *Health Benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits to help you stay well. And that's just the start – we also offer virtual doctor visits, flexible spending accounts, and more. *Wellness Programs: We want you to be the best version of yourself, which is why our wellness programs provide you with all the right tools, resources, and support you need. *401(k) Program: Available upon hire, and depending on the workgroup, employer contributions to your 401(k) program are available after one year. *Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more. Feel Free to Be Yourself at blithequark At blithequark, we're committed to fostering a culture of inclusion and diversity. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Career Growth Opportunities and Learning Benefits As a Customer Service Representative at blithequark, you'll have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. We offer a range of training programs, mentorship opportunities, and career development resources to help you achieve your goals. Work Environment and Company Culture Highlights Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a work environment that's inclusive, diverse, and supportive. You'll have the opportunity to work with a talented team of professionals who share your values and are dedicated to making a difference. Compensation, Perks, and Benefits We offer a competitive salary and benefits package, including health insurance, retirement savings plans, and paid time off. You'll also have access to a range of perks and benefits, including discounts on travel, dining, and entertainment, as well as opportunities to participate in community service and volunteer programs. If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We can't wait to hear from you!