Experienced Customer Assistant – Online ID-1439 – blithequark Store

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy using your initiative to resolve customer queries? If so, we want to hear from you! As an Experienced Customer Assistant at blithequark, you will play a vital role in providing our online customers with a seamless and enjoyable shopping experience. About blithequark blithequark is one of the UK's largest supermarkets, providing great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. We're not just a supermarket, we're a community, and we're passionate about providing our customers with a great shopping experience they won't find anywhere else. The Role As an Experienced Customer Assistant, you will be responsible for selecting and packing orders for our online customers. You will work with technology to accept orders, find products in the store, and pack them ready for our customers to collect or have delivered. You will also be trained across all departments, including replenishment and service, and will be required to work where the store most needs your support. Key Responsibilities: * Select and pack orders for online customers * Work with technology to accept orders and find products in the store * Pack orders ready for collection or delivery * Provide exceptional customer service and resolve customer queries * Work across all departments, including replenishment and service * Use your initiative to support and resolve customer queries * Maintain high standards of Health & Safety What We Offer * Fully flexible shift patterns * Six weeks holiday (including bank holidays) * 15% discount in our supermarkets and convenience stores available from the day you join us * Additional 10% discount card for a friend or family member * Career progression and development opportunities * Subsidised in-store cafe or shop floor ranges * Competitive pension and life assurance * Healthcare/Well-being benefits, including Aviva Digital GP * Morrisons MyPerks with discounts at high street shops, cinemas, and gyms, and lots more * Optional Payroll charity donations * A range of family-friendly policies, including 26 weeks maternity and adoption leave, neonatal and fertility leave What We're Looking For * A helpful and friendly style * A passion for delivering exceptional customer experiences * The ability to use a range of equipment while maintaining high standards of Health & Safety * The ability to work in a fast-paced, varied environment * The ability to use your initiative to support and resolve customer queries * Good communication and interpersonal skills * A positive and enthusiastic attitude What's Next? If you're passionate about delivering exceptional customer experiences and want to join a dynamic and supportive team, click ! We'll contact you soon, so please check your emails and phone regularly. At blithequark, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at [email protected]. Alternatively, if you need adjustments at interview stage, if you're invited for interview, you'll be given a local contact who can support you with this. Why Join blithequark? * We're a community-driven company that values our employees and customers * We offer a range of career progression and development opportunities * We're passionate about providing our customers with a great shopping experience * We're committed to making a positive impact on our community * We offer a range of benefits and perks to support your well-being and career growth Click the link below to apply for this exciting opportunity: We can't wait to hear from you!