Experienced Bilingual Customer Service Representatives – Seasonal Outreach Campaign

Remote, USA Full-time
Are you a highly motivated and customer-centric individual with excellent communication skills in both Tagalog and English? Do you thrive in a fast-paced, dynamic environment where you can make a meaningful impact on customers' lives? If so, we invite you to join blithequark's team as a Seasonal Customer Service Representative for our upcoming outreach campaign. About blithequark At blithequark, we're passionate about empowering people with technology to achieve their goals and improve their lives. As a leading innovator in the industry, we're committed to delivering exceptional customer experiences that exceed expectations. Our team is dedicated to fostering a culture of collaboration, creativity, and continuous learning, where everyone feels valued and supported. About the Role We're seeking highly skilled and bilingual Customer Service Representatives to for a short-term outreach campaign. As a Seasonal Customer Service Representative, you'll be responsible for making outbound calls to customers in the Philippines, conducting short, structured conversations to gather specific information, and entering responses directly into a secure form-based system. Your primary goal will be to collect key information from up to 3,500 customers within a quick 10-15 minute call. Key Responsibilities * Make outbound calls to customers in the Philippines * Conduct short, structured conversations to gather specific information * Enter responses directly into a secure form-based system * Ensure accuracy and confidentiality of all data collected * Follow call scripts and guidelines while maintaining a friendly, professional tone Requirements * Strong verbal communication skills in both Tagalog and English * Comfortable making outbound calls and speaking with a variety of customers * Detail-oriented with a focus on accurate data entry * Able to follow structured processes and handle information securely * Previous customer service or call center experience is a plus, but not required * Must be available to work full-time for the duration of the campaign What We Offer As a project-based employee, you'll receive benefits aligned with Philippine labor law, including: * Government-mandated benefits (SSS, PhilHealth, Pag-IBIG) * Paid training and onboarding * Supportive team environment * Opportunity to work on a meaningful campaign with a reputable brand Why Join blithequark? * Be part of a company that empowers people with technology * Work on a short-term campaign with a clear start and end date * Develop your skills and experience in a dynamic and fast-paced environment * Collaborate with a talented team of professionals who share your passion for customer service * Enjoy a supportive and inclusive work environment that values your contributions If you're a motivated and customer-centric individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We can't wait to hear from you! About the Campaign Our outreach campaign is designed to collect key information from customers in the Philippines. As a Seasonal Customer Service Representative, you'll play a critical role in ensuring the success of this campaign. Your contributions will help us better understand our customers' needs and preferences, enabling us to deliver more effective and personalized services. What to Expect * A comprehensive onboarding process to ensure you're equipped with the necessary skills and knowledge * Ongoing training and support to help you excel in your role * A dynamic and supportive team environment that values your contributions * Opportunities for growth and development within blithequark * A competitive compensation package and benefits aligned with Philippine labor law If you're passionate about customer service and eager to make a meaningful impact, we invite you to join blithequark's team as a Seasonal Customer Service Representative. and take the first step towards an exciting and rewarding career with our company. Check us out: * Website: * Facebook: * Glassdoor: Originally posted on
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