Entry Level Traveling Customer Trainer – Empowering Dealerships with Seamless Software Adoption

Remote, USA Full-time
Are you a charismatic and tech-savvy individual with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join blithequark's dynamic Training Department as an Entry Level Traveling Customer Trainer. In this exciting role, you will play a pivotal part in connecting our customers to our cutting-edge software, ensuring a smooth conversion and providing top-notch support throughout the process. About blithequark blithequark is a leading innovator in the automotive software industry, dedicated to empowering dealerships with the tools they need to succeed. Our mission is to revolutionize the way dealerships interact with their customers, and we're looking for talented individuals like you to help us achieve this vision. As a valued member of our team, you will have the opportunity to work with a diverse range of customers, develop your skills in a dynamic environment, and contribute to the growth and success of blithequark. Key Responsibilities: As an Entry Level Traveling Customer Trainer, your primary responsibilities will include: * Traveling approximately 80% of the time to install and convert our software for customers, both individually and as part of a team * Meeting with dealership management to understand their unique needs and requirements * Customizing the system to meet the specific needs of each dealership * Providing comprehensive training to key dealership personnel on how to use the solution * Supporting current customers, preparing for future trips, and conducting follow-ups with recently installed customers from your home office * Collaborating with cross-functional teams to ensure seamless software adoption and customer satisfaction Essential Qualifications: To succeed in this role, you will need: * A bachelor's degree in a related field (e.g., business, communications, education) * Excellent presentation and communication skills, with the ability to effectively engage with customers and dealership management * Strong problem-solving and analytical skills, with the ability to think critically and creatively * Proficiency in Microsoft Office and other software applications * Ability to work in a fast-paced environment, with a high level of energy and enthusiasm * Valid driver's license and a clean driving record Preferred Qualifications: While not required, the following qualifications would be highly desirable: * Experience in a customer-facing role, preferably in the automotive industry * Familiarity with software training and implementation * Certification in a related field (e.g., Certified Customer Service Representative) * Fluency in multiple languages Skills and Competencies: To excel in this role, you will need to possess: * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and dealership management * Strong technical skills, with the ability to learn and adapt to new software applications * Ability to work independently and as part of a team, with a high level of flexibility and adaptability * Strong problem-solving and analytical skills, with the ability to think critically and creatively * Ability to work in a fast-paced environment, with a high level of energy and enthusiasm Career Growth Opportunities and Learning Benefits: As a valued member of the blithequark team, you will have access to a range of career growth opportunities and learning benefits, including: * Comprehensive training programs to develop your skills and knowledge * Opportunities for professional development and advancement * Collaborative and dynamic work environment, with a focus on teamwork and innovation * Recognition and rewards for outstanding performance and contributions Work Environment and Company Culture: blithequark is committed to creating a positive and inclusive work environment, where employees feel valued, supported, and empowered to succeed. Our company culture is built on the following core values: * Customer-centricity: We put our customers at the heart of everything we do. * Innovation: We're always looking for new and better ways to solve problems and deliver value. * Collaboration: We work together as a team to achieve our goals and exceed our customers' expectations. * Integrity: We operate with honesty, transparency, and integrity in all our interactions. Compensation, Perks, and Benefits: As a valued member of the blithequark team, you will be eligible for a range of compensation, perks, and benefits, including: * Competitive salary and bonus structure * Comprehensive health and wellness benefits * Retirement savings plan and other employee benefits * Paid time off and holidays * Opportunities for professional development and advancement Conclusion: If you're a motivated and talented individual with a passion for delivering exceptional customer experiences, we invite you to join blithequark's dynamic Training Department as an Entry Level Traveling Customer Trainer. In this exciting role, you will have the opportunity to work with a diverse range of customers, develop your skills in a dynamic environment, and contribute to the growth and success of blithequark. to take the first step towards an exciting and rewarding career with blithequark!
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