Detection and Investigation Analyst - Retail Bank Operations

About the positionResponsibilities• Participates in reviewing and investigating customer cases, reports, and work for potential and actual loss. • Minimizes fraud, AML and/or organizational risk. • Responsible for early detection of suspicious activity, control and prevention of losses. • Under supervision, researches and analyzes bank activities and reports to detect and prevent possible fraudulent and illegal activities. • Escalates issues as appropriate. • Uses defined research procedures to identify and resolve issues.• Follows standards and practices to mitigate fraud, AML and other risk exposure and loss. • Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate. Requirements• Ability to multitask. • Analytical skills/Critical Thinking - ability to analyze data and make decisions quickly. • Strong attention to detail. • Typically requires 1+ years of related experience. Nice-to-haves• Analytical Thinking• Customer Solutions• Decision Making• Operational Risks• Problem Resolution• Researching• Risk Mitigation StrategiesBenefits• Medical/prescription drug coverage (with a Health Savings Account feature)• Dental and vision options• Employee and spouse/child life insurance• Short and long-term disability protection• 401(k) with PNC match• Pension and stock purchase plans• Dependent care reimbursement account• Back-up child/elder care• Adoption, surrogacy, and doula reimbursement• Educational assistance, including select programs fully paid• A robust wellness program with financial incentives• Paid time off including maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year depending on career level and years of service.Apply tot his job