Cyber Operations Manager

Job Description:• Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning• Work closely with customers on reporting, stewardship calls, and in the case of escalations• Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision• Drive continuous refinement and improvement of detection and response and incident response processes• Oversee the security of Client systems viaAdvanced Fusion Center (AFC) service• Keep current with the latest vendor updates, expansion opportunities, and technology directions• Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general• Direct and drive process and documentation improvement• Manage staffing including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions• Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing• Perform staff performance appraisals• Ensure timely reporting of security control gaps and vulnerabilities to the customer• Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff• Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques• Attend info security-related events and network with industry peersRequirements:• 12+ years professional IT and Information Security experience• 5+ years leading technical Threat Detection and Response teams• 5+ years professional experience in cyber operations centers• 3+ years professional experience in managed services• One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications• Proven ability to make decisions and perform complex problem-solving activities under pressure• Advanced business acumen required• Sharp analytical abilities and the ability to make sound decisions quickly are required• Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc.• Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, bolthires ATP• Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions• Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions• Understanding of Security Orchestration, Automation, and Response concepts• Experience working with ticketing and knowledge management systems such as Service Now• Experience with ITIL concepts and practices• Experience with security analytics platforms such as Kibana• Experience with reporting platforms such as DOMO and PowerBIBenefits:• Work/life balance• Professional training resources• Creative problem-solving and the ability to tackle unique, complex projects• Volunteer Opportunities• “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities• The ability and technology necessary to productively work remotely/from home (where applicable) Apply tot his job