Chief Operating Officer – SaaS / Growth Operator

Job Description:• Work directly with founder Richard Yu to run day-to-day execution so founder can focus on content, traffic generation, and brand building• Run the business day-to-day: manage team, meetings, KPIs, and execution across departments• Product execution/product owner: prioritize features, gather user feedback, and ship updates working closely with lead dev• Team leadership: hold people accountable, build hiring systems, fire fast, promote fast, and build a world-class team• Process creation: design SOPs, checklists, reporting dashboards, and automations to scale the business• Create customer feedback loops: extract feedback from users and turn it into roadmap actions• Sales & growth systems: coordinate initiatives for user onboarding, user retention, and revenue expansion• Build and lead the affiliate partnerships division: find, recruit, and onboard affiliates; create affiliate sales and success teams; run launches; drive traffic via Instagram, TikTok, X, and SkoolRequirements:• You’ve helped scale a start-up from • You have zero ego.You're not trying to be a public-facing “CEO.” You want to build, execute, and win• You love building systems, hiring teams, fixing ops, and holding people accountable• You think in metrics, dashboards, and deliverables• You get joy from executing at speed and cleaning up chaos• You’ve either worked inside a SaaS company before, or you’re a brilliant generalist who knows how to run a lean team across product, ops, support, and GTM• You move fast. You’re comfortable working with high performers who demand a lot and operate at a pace that would burn out most• Bonus: Come from the creator economy, especially if you’ve worked in B2C, DTC SaaS, or social-media-focused tech• Bonus: Have built or scaled tools for Instagram/TikTok creators, course sellers, influencers, or coaches• Bonus: Understand how things go viral, how affiliate ecosystems work, and how creator-led growth loops drive explosive awareness• Bonus: Genuinely care about helping everyday 9–5ers, beginner entrepreneurs, and online creator-led businesses succeed in the online space• Bonus: Have product owner / product manager experience• Bonus: Have built customer support, onboarding, and/or affiliate systems from scratchBenefits:• Full behind-the-scenes access to one of the most connected entrepreneurs in digital business• The playbook for using media + content to scale SaaS• Ownership of the internal engine that makes the business run• A front-row seat to the fastest-growing SaaS opportunity in the “link-in-bio / digital product” space• A chance to join pre-escape velocity and shape the company DNA before it hits $1M/month Apply tot his job