Chat Support Agent (Remote) - Entry Level, No Degree Required at Treasure's Academy LLC New York, NY

Overview Chat Support Agent (Remote) - Entry Level, No Degree Required job at Treasure's Academy LLC. New York, NY. This is a remote position. Responsibilities Respond promptly and professionally to customer inquiries via chatDeliver accurate information about NoGigiddy services and job opportunitiesGuide users in navigating our platform and assist in resolving their issuesEnsure customer satisfaction through clear communication and empathyCollaborate with team members to enhance support processes and workflowsAccurately document and escalate complex issues to the appropriate departmentsParticipate in training sessions to maintain up-to-date product and service knowledgeRequirements No degree required; open to all backgroundsNo previous experience necessary—comprehensive training providedExceptional written communication skillsStrong problem-solving abilities and keen attention to detailAbility to work both independently and as a reliable team playerAccess to a stable internet connection and a quiet, dedicated workspacePositive attitude, eagerness to learn, and genuine care for customer experiencePreferred Qualifications Customer service mindset with a desire to go above and beyondExperience collaborating in a virtual team environmentInterest in professional growth and continuous learningBenefits Fully remote work arrangement, offering flexibility and work-life balance.Opportunity to be part of a dynamic and supportive team. Competitive compensation package based on experience. Room for growth and development within the organization. Access to resources and tools necessary for successful remote work. #J-18808-Ljbffr Treasure's Academy LLC Apply tot his job