Automation Specialist for Service Business Client Communication (Go High Level or Similar CRM)

Remote, USA Full-time
We’re in the early stages of building a system to help home service businesses (starting with lawn care services) streamline their customer communication and improve lead follow-up using automation. We’re currently using Go High Level, so experience with this platform is a big plus — but we’re open to other CRM or automation tools if they offer similar (or better) functionality. The priority is effectiveness and scalability. What You'll Help With:Building communication workflows (text, voice, email, chatbot)Creating automations for lead response, appointment reminders, missed call follow-up, etc.Training AI voice/chat agentsSetting up custom fields, triggers, tags, and automationsOptimizing for simplicity — our clients are small business owners with minimal tech useIdealExperience:Experience with Go High Level or similar platforms (e.g., ActiveCampaign, Zoho, HubSpot, Zapier-based flows)Marketing automation / CRM configurationWorkflow design for service-based businessesAbility to suggest and implement efficient, low-maintenance solutionsBonus if you’ve:Worked with home services, lawn care, or tradesBuilt automations for lead intake or follow-upCreated AI chatbot or phone agent flowsTo Apply:Please include:A short intro or portfolio linkExamples of past automation work (with results, if available)Your opinion on Go High Level vs.other tools you’ve usedWe're starting small, but the goal is to scale this into a repeatable system. If you're someone who loves building simple, effective systems for real-world businesses — let’s talk. Apply tot his job
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